Legal
Privacy Policy
Your privacy matters to us. This policy explains what data we collect, why we collect it, and how you can control it. Plain language — no legalese.
Who We Are
Quarrica is a brand of RKBIMPEXP Pvt. Ltd., a natural stone export company registered in India. We source granite, marble, and sandstone directly from quarries across India and supply to architects, designers, and developers worldwide.
For any privacy-related questions, reach us at support@quarrica.com or call +91 8123451945.
What Data We Collect
We collect only the data necessary to serve you:
- Contact & inquiry forms — name, company or firm, email address, phone number, country, and project details you voluntarily provide.
- Sample request forms — shipping address, city, and project type in addition to the above.
- Analytics — page views, session duration, and click patterns collected through Microsoft Clarity. All analytics data is anonymised; we do not receive personally identifiable information from Clarity.
We do not store payment card details or any financial data on our servers.
How We Use Your Data
Your data is used solely to:
- Respond to your inquiries, sample requests, and general correspondence.
- Improve our website and catalogue experience based on aggregated, anonymised usage patterns.
- Send follow-up communications related to your specific inquiry (not marketing, unless you explicitly request it).
We never sell, rent, or trade your personal data to third parties.
Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access — request a copy of the personal data we hold about you.
- Right to rectification — ask us to correct inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data (“right to be forgotten”).
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing of your data for any purpose at any time.
- Right to restrict processing — ask us to pause processing under certain circumstances.
To exercise any of these rights, email us at support@quarrica.com. We will respond within 30 days.
Data Retention
Inquiry and sample request data is retained for up to 2 years from the date of submission, unless a business relationship is ongoing. After this period, data is securely deleted.
You may request deletion of your data at any time, regardless of the retention period, by contacting us at support@quarrica.com.
Contact & Data Protection
For all data protection enquiries, including Subject Access Requests, please contact our Data Protection contact:
RKBIMPEXP Pvt. Ltd. — Data ProtectionEmail: support@quarrica.com
Phone: +91 8123451945
This policy was last updated in March 2026. We may update it periodically; continued use of the site after updates constitutes acceptance of the revised policy.